What advantage does informal training provide in the context of service adoption?

Informal training provides a significant advantage in the context of service adoption as it allows for more flexibility and adaptation to immediate user needs. This type of training is often more dynamic, enabling users to engage with the material in a way that suits them best at that moment. For instance, instead of following a strict curriculum, individuals can focus on specific areas where they need assistance, ask questions relevant to their tasks, and seek guidance in real-time. This adaptability is crucial in environments where users may be facing unique challenges or require support tailored to their current situations and knowledge levels.

The nature of informal training promotes interaction and collaboration, which can enhance the learning experience and reinforce skill acquisition. It creates an environment where learners feel more comfortable expressing their needs and gaining insights from peers, leading to more effective and practical service adoption.