What are some common signs of low service adoption?

The identification of low service adoption often manifests through various indicators. Low usage rates signal that users are either not utilizing the service or are using it far less than expected, suggesting a disconnect or lack of interest. A lack of engagement further reflects this issue, as it indicates that users are not interacting with or finding value in the service. Negative user feedback serves as a crucial indicator, pointing to dissatisfaction and potential problems that users are experiencing. All these factors combined—low usage rates, lack of engagement, and negative feedback—paint a clear picture of low service adoption.

In contrast, signs such as high engagement, positive feedback, increased usage rates, and widespread knowledge of the service denote healthy adoption levels, illustrating that users find value and are satisfied with the service being offered. Hence, option C encapsulates the key indicators of low service adoption effectively.