What is an example of an adoption hurdle?

Version confusion serves as a significant adoption hurdle because it complicates the user experience by creating uncertainty over which version of a service or tool should be used. When users encounter multiple versions of a software or application—each potentially with different features, interfaces, or functionalities—it may lead to frustration and misinformation.

This confusion can hinder overall adoption, as users may be reluctant to engage with the service if they are unsure whether they are using the latest or the most capable version. A clear understanding of the specific version that should be adopted is crucial for successful implementation and utilization, allowing teams to align their training and usage practices without the distraction of inconsistent versions.

The other options under consideration might present challenges, but version confusion directly impacts a user's readiness and willingness to utilize the service effectively, making it a critical barrier to adoption.