Which of the following best describes the 'change curve'?

The 'change curve' is often associated with the emotional journey that individuals experience when dealing with change, particularly in organizational contexts. The stages outlined in the correct choice—denial, exploration, commitment, and resistance—reflect a typical progression through the process of adapting to change.

Initially, individuals may experience denial, where they find it hard to accept and acknowledge the changes that are occurring. This is often followed by exploration, where individuals start to engage with the new situation or information and look for ways to understand it. Commitment comes next, signifying a point where individuals are ready to embrace the change and integrate it into their workflows or mindset. Resistance may arise if the individual feels overwhelmed or if the change does not meet their needs, indicating a challenge in the acceptance phase.

This sequence effectively encapsulates the typical journey through the emotional and psychological transitions associated with adapting to change, making it a valid representation of the change curve. Understanding these stages can immensely help service adoption specialists facilitate smoother transitions by addressing concerns at each stage.