Which principle focuses on providing a comprehensive strategy based on employee feedback?

The principle that focuses on providing a comprehensive strategy based on employee feedback is adoption. In the context of service adoption, creating a strategy that incorporates employee feedback is vital because it ensures that the solutions being implemented meet the actual needs and concerns of the staff. This principle emphasizes the importance of understanding employee perspectives, which can lead to greater buy-in and engagement with new processes or systems. By actively seeking and integrating feedback, organizations can identify potential issues early, tailor their strategies for smoother transitions, and enhance overall satisfaction with the changes being made. This comprehensive approach ultimately supports the successful adoption of services by aligning them more closely with the workforce's requirements and expectations.